Analogue and digital lines
After reviewing the fixed line telephony market, the telecommunications industry regulator OFCOM (formerly OFTEL), concluded that the market leader (BT) must give other network operators, such as Wireless Telecommunications, the opportunity of providing access lines as well as calls. This has enabled us to tailor a range of solutions to suit your business requirements as well as offering you savings across analogue, ISDN2 and ISDN30 lines.
This means that Wireless Telecommunications customers can take advantage of some of the lowest call and service costs in the UK, as well as the following other benefits:
- One single monthly bill for lines and calls
- One telecoms supplier for all your requirements
- Online or emailed billing facility, whichever you prefer
- Fast service set up
- Quick and hassle-free connection
- Any number of analogue or digital lines available
- No disruption to your current Select Services, Network Features or any Inbound BT services
- No hardware investment required
Installation in an instant
Connecting to Wireless Telecommunications couldn't be simpler, as we do not need to install any new equipment. This means there is no disruption to your day to day business and no need to worry about continuity of service either. This is because we have a direct interface with BT Openreach (BT Wholesale) for any new line connection or transfer, or any repairs and maintenance which your lines require. All our line installation and support is carried out by Openreach engineers.
And should you experience any difficulties at all, our professional customer services team is ready and waiting to assist you 24 hours a day, 365 days a year subject to your care level.
Your questions answered
Q. Do I keep my existing number?
A. Yes
Q. What should I do if I experience a problem or fault with my line?
A. Our helpful and friendly customer services staff are ready and waiting to assist you with any problems you may encounter, all you have to do is call us.
Q. Who would come to my site in case of any line fault?
A. A BT Openreach engineer would visit your site, but we will arrange that visit for you.
Q. Do I keep my number in the phone book?
A. Yes, these services will be transferred like-for-like with your lines, unless you specifically ask to be removed.
Q. What is the contract term?
A. There is a minimum 12 month contract for line rental and calls.
Q. Will I still have access to 118 118 and other enquiry services?
A. Yes.
Q. What about emergency calls?
A. Emergency Level 1 Access (999) calls will still be handled by BT.
Q. What about Care Level for my line fault?
A. Care Level 3 is available on all our lines - 24 / 7 / 365 days a year - on request.
Q. Who is Openreach?
A. Openreach is a new network access division of BT which is responsible for the nationwide local BT network. It is their task to ensure that all service providers have transparent and equal access to the local BT network, whether they are partially or fully unbundling. This network covers the ‘first mile’ of wiring that connects homes and businesses to BT exchanges across the UK.